LicenseWatch FAQ

Resolving the ResolveIdentity Error

You might get an error message when trying top access the LicenseWatch User Interface website ([server]\LicenseWatch) that contains the word ResolveIdentity. This problem can occur if the Windows Server is set up as a domain controller. In this setup the IWAM_servernavn account is missing some privileges. See the article http://support.microsoft.com/default.aspx?scid=kb;en-us;824308. The problem can be resolved like this:

1. Click Start point to Programs point to Administrative Tools and then click Domain Controller Security Policy.
2. Click Security Settings.
3. Click Local Policies and then click User Rights Assignment.
4. In the right pane double-click Impersonate a client after authentication.
5. In the Security Policy Setting window click Define these policy settings.
6. Click Add and then click Browse.
7. In the Select Users or Groups window select the IWAM account name click Add and then click OK.
8. Click OK and then click OK again.
9. To enforce an update of computer policy type the following command: secedit /refreshpolicy machine_policy /enforce
10. At a command prompt type iisreset