LicenseWatch FAQ

Problems with Windows Installer

We have experienced different problems with Windows Installer. Typical errors are failure of MSDE installation and failure when running the LW Upgrade Preloader MSI package.

One cause of error can be when using Remote Desktop to access the server sp that the installation runs within a terminal server session. This can be avoided by logging on directly to the server using this command to start Remote Desktop:

mstsc /console

Another cause of error is unsuccessful registration of Windows Installer. This can be resolved by issuing the following command on the server:

msiexec /regserver

Finally, try to get the newest version of the Windows Installer on www.microsoft.com