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LicenseWatch FAQ

Problems when Restoring the Database

Restoring the database requires that there are no open connections to the database. Go through the following steps to free all connections to the LicenseWatch database:

  1. Run iisreset
  2. Close Query Analyzer and similar tools that accesses the database
  3. Go to Control Panel / Administrative Tools / Services
  4. Stop service LW Client Package Handler
  5. Stop service LW SMS Client if it exists
  6. Restart service MSSQLSERVER

Ultimately, you can use SQL management tools to kill open connections to a database.